Action for a Better Community has used Ronco equipment for as far back as I can remember. Actually, we still have the very first system Ronco sold us in 1994. It still works great and they still stand behind it. For a non profit, that kind of reliability is important. The technicians are awesome. I feel like I have my own little repair team because I see the same guys each time I call for service.
— Linda Bryant , Business Services Office, Action for a Better Community
I just wanted to send you a quick note of thanks.
Last week was the third opportunity I’ve had to implement a call center in my career. Without question, this was the most seamless of any that I have experienced.
Your team and the T-Metrics folks deserve the same credit as the Tidwell team as it truly took a coordinated effort to pull this off so smoothly. Quite honestly, even our senior staff offered unsolicited, to be a reference, that’s how impressed they were. My technical team can be tough critics, but they were also quite pleased with the process overall.
We at Tidewell appreciate your support and expertise in bringing us together with T-Metrics, and by demonstrating that Ronco can execute as a true partner in ensuring shared success.
Look forward to realizing similar success on future efforts that we are already discussing.
— David Lafferty, Executive Vice President and CIO, Tidewell Hospice, Sarasota FL
As a disaster response organization, it is imperative that we are up and running at all times. Ronco has always been responsive to our needs. The technicians are friendly and professional
— Charlotte A. Buckman, General Services Manager, American Red Cross, Greater Rochester Chapter