SERVICES | Maintenance

network maintenance services network vulnerability assessment services Telecom as a service cloud hosting

System Maintenance & Managed Services

Organizations often underestimate the task of network assurance for performance-sensitive applications such as VoIP, UC, video conferencing, and supportive systems within their infrastructure.

 

Our experienced engineers will work alongside your IT leadership to determine the services that best support your organization. Our Watchtower offerings will be configured and tuned to your organization's specific requirements.

Benefits:

  • Reduced risk
  • Guaranteed SLAs
  • Priority service
  • Remote remediation

Ronco understands that each organization is unique and every client requires varying degrees of risk management to support real-time communications environments.

Maintenance Offerings:

Incident Management

Access Management

  • Service Level Agreement
    • committed response time
  • Pro-active response to monitoring
  • 24x7x365 technical support
  • Remote intervention
  • Optional on-site support
  • Expedited service
  • System Security

24x7x365 Monitoring

Scalable Service Assurance

  • Service designed to support you
    • Field support
    • Help desk services
    • Remote technical assistance
  • Alarm notifications
  • Mitigation without intervention
  • Visible infrastructure issues
  • Flexible custom monitoring
  • Dashboards and reporting
  • Escalation to manufacturer

 

Supplemental Services

Performance Service Reviews

  • System Updates
  • System Management
  • Telecom Management
  • Network Maintenance
  • Auto health & performance reports
  • At-a-glance live dashboards
  • Optional Service Reviews

Phone system maintenance that never leaves you... hanging

network maintenance services
network maintenance services network vulnerability assessment services Telecom as a service cloud hosting
  • Incident Management

    • Service Level Agreement
      • committed response time
    • Pro-active response to monitoring
    • 24x7x365 technical support
    • Remote intervention
    • Optional on-site support

     

  • 24x7x365 Monitoring

    • Alarm notifications
    • Mitigation without intervention
    • Visibility to infrastructure issues
    • Flexible custom monitoring
    • Dashboards and reporting
    • Escalation to manufacturer

     

  • Access Management

    • Expedited service
    • System Security
  • Scalable Service Assurance

    • Service designed to support you
      • Field support
      • Help desk services
      • Remote technical assistance
  • Performance Service Reviews

    • Auto health & performance reports
    • At-a-glance live dashboards
    • Optional Service Reviews

     

  • Supplemental Services

    • System Updates
    • System Management
    • Telecom Management
    • Network Maintenance
Ronco ict
Ronco Services

phone systems provider

Ronco ict
Ronco Services

CONTACT US:

888.84.RONCO

CUSTOMER SUPPORT:

888.879.8011

 

Business Hours

M-F: 8am-5pm

Sat & Sun: Closed