Avaya Aura™
is the
core communications
platform supporting
unified
communications
and
contact
center solutions
for
midsize to
large
enterprises. It extends
Communication Manager
and enables SIP-based
session management with
innovative and powerful
capabilities.
Leveraging a
revolutionary SIP
architecture and
virtualization
technology, Avaya Aura
simplifies complex
networks and reduces
infrastructure costs.
Employees at any
location can be
connected regardless of
the infrastructure the
endpoints reside on.
Avaya Aura
enables faster and
easier deployment of
communications
capabilities such as
voice, video, messaging,
and presence. As a
result, productivity and
business agility can be
increased.
Branch, Standard, and
Enterprise
Editions offer simple
per user licensing.
Additional software and
hardware are offered to
support various levels
of scalability and
redundancy.
Avaya Aura™
Communication Manager
This
key component of Avaya
Aura provides an open,
extensible IP Telephony
platform. It offers more
than 700 PBX features,
high reliability and
scalability, and
advanced features for
workforce productivity
and mobility. Built-in
capabilities include
conferencing and contact
center applications. A
wide range of servers,
gateways, analog,
digital, and IP-based
communication devices is
supported.
Tech Info
Fact Sheet
Avaya Aura™
Communication Manager
Branch
This
set of Communication
Manager features is
optimized for
enterprises with branch
locations such as retail
stores, banks, insurance
offices, government
offices, healthcare
clinics, K-12 schools
and more. These
capabilities facilitate
collaboration and
mobility among branch
offices. They meet the
need for low-cost
deployment, easy
migration, centralized
management of thousands
of locations, and
enterprise-wide SIP
networking.
Tech Info
Fact Sheet
Avaya Aura™
Session Manager
Session Manager enables
a distributed system
featuring multi-vendor
integration, centralized
dial plans and user
profiles, easier
centralized SIP trunking,
easier “on-net” call
routing, and enhanced
scalability and
security. This
architectural
flexibility allows
enterprises to
significantly reduce
telecommunications and
management costs, lower
their total cost of
ownership, and increase
agility by providing
rapid deployment to
various users and
locations.
Tech Info
Fact Sheet
Video
Avaya Aura™ SIP
Enablement Services
This
application provides
connectivity,
integration, and a
smooth migration path to
SIP-based
communications. As a
result, enterprises can
deploy SIP telephony
alongside existing
analog, digital (DCP),
and IP telephones.
Multi-vendor telephony
can be integrated for
greater collaboration
and productivity. The
software is centrally
managed and supports SIP
trunking, SIP stations,
Presence, instant
messaging, and other
SIP-based applications.
Tech Info
Fact Sheet
Avaya Aura™
System Manager
This
common management
platform is based on
Service Oriented
Architecture (SOA) and
helps to reduce system
management complexity.
It provides centralized
management functions for
provisioning and
administration. Its
extensibility lets
customers expand
management capabilities
over time to include
additional products,
applications and vendor
solutions under one
common management
umbrella.
Tech Info
Fact Sheet
Avaya Aura™
Communication Manager
Messaging
Integrated voice mail
for Communication
Manager is provided by
leveraging the Avaya
S8500 servers. This
application provides
call answering and
messaging capabilities
that lets a user manage
messages on a PC, add a
voicemail component to a
text message, and listen
to text messages over
the phone.
Tech Info
Fact Sheet
Avaya Aura™
Application Enablement
Services
A set
of enhanced telephony
APIs, protocols, and web
services are available
to developers. These
capabilities support
access to the powerful
call processing, media,
and administrative
features available in
Communication Manager.
They enable
off-the-shelf and custom
integration with
hundreds of
communications and
business applications
such as Microsoft Office
Communicator and IBM
Lotus Sametime, as well
as a broad range of Call
Center, Call Recording
and Click-to-Dial
applications.
Tech Info
Fact Sheet
Avaya Aura™
Presence Services
This
product provides a
scalable, high
performance presence
aggregation service that
collects and
disseminates rich
presence information
between Avaya and other
third-party endpoints.
The presence information
allows users to locate
colleagues and experts
to address customer
inquiries, handle a
service issue, or solve
a critical project
problem in real time. It
helps to expand contact
center capabilities by
leveraging resources and
expertise across the
entire enterprise to
serve customers better.
Tech Info
Fact Sheet
Avaya Integrated
Management
This
product offers a
comprehensive set of
applications designed to
simplify system
administration,
provisioning, and
network management,
including fault and
performance management.
It helps enterprises to
manage thousands of
branch locations
centrally and to improve
network uptime.
Tech Info
Fact Sheet
Avaya Aura™
Media Services
The
Media Services software
gateway helps businesses
using H.323 IP or SIP
phones and trunks to
avoid the cost of
purchasing gateway
hardware. For
connectivity outside the
enterprise, Media
Services is compatible
with external SIP
service provider trunks.
Built on proven VoIP
media gateway
technology, Media
Services enables a true
one-box deployment of
Avaya Aura.
Tech Info
Avaya Aura™
System Platform
System
Platform technology
delivers simplified
deployment of Unified
Communications and
Contact Center
applications. This
framework leverages
virtualization
technology, pre-defined
templates, common
installation, licensing,
and support
infrastructure.
Tech Info
Video