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Ronco Product Center
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   Enterprise Communications
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   Professional Audio & Video
   Carrier & Internet Services
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Ronco Communications & Electronics, Inc. offers an extensive list of products from the industry's leading vendors of voice communications, network infrastructure, network security, network management, wireless access, professional audio and video, internet access, network services and provisioning.

Featured Products
Video Communications



The Avaya line of media and communications servers deliver the full power of our Aura software to large and mid-sized businesses. Our open-standards approach lets third-party video hardware and applications interoperate with Avaya unified communications and contact center products and solutions.

Productivity in.  Travel costs out.  Project speed up.  Wasted meetings down.

Desktop Video
Users can place a voice call with Avaya one-X® Communicator and IP Softphone and then dynamically add video with the click of a button.

Office and Conference Room Video
Employees can conduct high-productivity multi-location group meetings with a voice-and-video call using an Avaya-enabled Polycom® HDX Telepresence, VSX, or V series system.

Multipoint Video
By leveraging Avaya Meeting Exchange Video or an Avaya-enabled Polycom RMX or MGC Multipoint Control Units (MCU), businesses can deploy voice and video conferencing in multiple locations.

Contact Center Applications
Avaya helps businesses stay closer to their clients by supplementing contact center voice, IVR, email and text communication with video. Contact center agents can take calls from different sources outside the enterprise, including video phones, Web, kiosks, or cell phones.

Video Communication  Brochure>>

 

Unified Contact Center


A communications platform should make your contact center a service powerhouse. But power requires flexibility — and innovation — for the multi-channel agility you need to respond to customer demands.

Interactive Intelligence Customer  Interaction Center (CIC) gives your contact center a single IP communications platform, offered on-premise or as a hosted service, that's both innovative and agile. Our contact center solution is innovative in its all-in-one, open standards architecture for multi-channel interactions as well as SIP and VoIP.
 
Key Benefits
Manage and blend inbound/outbound multi-channel interactions
Automate multimedia routing and queuing processes
Create revenue-producing outbound campaigns
Elevate service levels and customer satisfaction
Use metrics to increase the accuracy of forecasts and schedules
Simplify administration in a single, central environment
Unify communications on the desktop
Connect multi-site operations with a single platform

Customer Interaction Center Brochure>>