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Technical Assistance Center
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Technical Assistance Center

Ronco Communications & Electronics, Inc., with corporate headquarters in Tonawanda, New York, features the Technical Assistance Center (TAC), a state-of-the-art monitoring service center. We also have established a satellite TAC at our Carolina operations facilities.

Our goal is to provide the best possible response time to correct system problems. With real-time reporting and alarm monitoring capabilities, Ronco's certified representatives can remotely diagnose and resolve conditions prior to the technician arriving on site.

Please complete our inquiry form to request more detailed information.

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Technical Assistance Center Benefits
Full system monitoring seven days a week, 24 hours a day Technical assistance center for field technicians
Expeditious repair time of detected system malfunctions Technical help line for customers
Custom report generation and fax forwarding notification On-line, real-time monitoring and comprehensive network services
Technical Assistance Center Capabilities

Our Remote Alarm Management supports a wide variety of Equipment Alarm Applications that monitor and provide the best in service support for your communications equipment. Utilizing the latest technology provides us with state-of-the-art tools to maintain your system's performance and security.

Supporting Services
Technology Fabrication Lab
Project Management
System Design & Training
Install & Maintenance Services
Presentation & Training Center
Premise Cable Infrastructure
Technical Assistance Center
Remote Alarm Monitoring
Ronco InfoPlus Services

Service is our top priority. This means working as a team to ensure product solutions are correctly designed, installed and maintained by certified, manufacturer-authorized Ronco representatives. Click Here  to learn more about our support.