Discovery and Design:

Unified Communications (UC) makes communications and collaboration vastly more productive, efficient, and simplified for users; but designing, implementing, and managing such solutions can be difficult and complex. Successful UC solutions require an organization to prepare and align three supporting technology groups: Servers Infrastructure, Telephony, and Data Networks, before beginning your organization’s UC deployment. To do this successfully requires preparation and understanding of existing environments, organizational goals, timelines, and project objectives before proceeding. For these reasons it is necessary to bring together your organization’s technology leadership to align your organization objectives to your UC platform.

With a solution that depends on many areas of your IT and telecommunications infrastructure, our goal is to identify requirements, architecture details, and to minimize unexpected project costs and delays for your organization’s UC deployment. By focusing on your communications objectives throughout the project, together we can build a comprehensive UC solution to meet your organizational goals.

Infrastructure Readiness:

You can be guaranteed knowledgeable staff to help you with your network infrastructure needs. We are experienced at evaluating, designing, and integrating network infrastructure products into a wide range of infrastructures. Our knowledgeable Sales, Engineering and Technical staff are here to help through every step of the network readiness upgrade process.

Working with products from “best in class manufacturers” allows us to deliver beneficial end-to-end Network Infrastructure solutions.

Laying a strong foundation in your environment designed around extensibility, security, and reliability is an essential and necessary base on which to build a UC Solution. This phase of our Deployment process focuses on guaranteeing a quality experience for your organization by taking the necessary steps to prepare your infrastructure for real time UC.

Based on your unique design and requirements, Ronco may recommend changes to the existing technology infrastructure to prepare for implementation of UC. Ronco’s team of professional engineers can provide the following services:

  • Network Assessment
  • Network Configuration
  • Quality of Service Configuration
  • Upgrading Carrier Services
  • PBX Upgrades
  • Network Security
  • Upgrades to Network Infrastructure or Bandwidth
  • Implementation / Upgrade / Remediation to Microsoft Server Infrastructure

Deployment / Training and Ownership Hand-off:

We will provide a smooth project implementation by managing the project activities and processes, establishing the guidelines and defining the roles of the project. A successful installation requires a coordinated effort between all contractors, the client, and Ronco.

The implementation plan details the needs, who does what, and the schedule. Our project managers review each task with the involved groups to ensure a smooth and efficient installation is achieved.

With project milestones in place and a comprehensive understanding of how your organization wishes to leverage Unified Communications, our experts will work alongside your IT and telecommunications teams to implement your organization’s Unified Communications Solution.

Upon completion of a UC deployment it is essential to execute on a predefined ownership hand-off and knowledge transfer for your organization. This will ensure a graceful transition into post deployment and provide the knowledge and support your organization needs going forward to effectively manage your Unified Communications environment. Training and Ownership Hand-off can include the following:

  1. Provide administrator and/or end user training sessions
  2. Provide administrative support following Unified Communications deployment
  3. Hand-off of all relevant documentation, administrative access, and credentials
  4. Provide contact information for future support