Solutions

Designed to Transform

Determined to leave the world a better place than we found it, we are your local partners in integrated communications technology for telephony, healthcare, education safety, audiovisual and federal applications. As an extension of your team, we will custom-build a solution that best fits your needs, while offering on-going support and education opportunities for the ultimate return on your technological investment.

"Our service sets us apart while our commitment brings us together. We seek to understand, strive to do what is right, and celebrate forging our own path, all the while having a bit of fun."

Christopher Wasp Jr.
CHIEF EXECUTIVE OFFICER, RONCO

Our Process

Our End-To-End Approach

Consultation & Discovery

Consultation & Discovery

Designing a system to be built specifically for you is our specialty. We look at what you’re currently working with and listen to what you need before we even consider making a recommendation. Once we have pinpointed your goals, together we can start paving the road to achieve them.

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Planning & Optimization

Planning & Optimization

Our team of design experts know the right questions to ask to make sure your implementations run on time, on budget and in alignment with your goal. You can expect that your tailor-made solution will be designed and installed with the end-user in mind.

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Installation & Implementation

Installation & Implementation

Tuning your system for performance requires a special set of skills. Our certified engineers specialize in bringing together component subsystems into a whole and ensuring that those systems function seamlessly together. Once installed, we make sure the solution functions as expected and to its full potential.

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Training & Enablement

Training & Enablement

End-user adoption is the ultimate measure of a successful implementation. Our trainers deliver comprehensive training and meaningful process enhancements, alongside tips and tricks specific to the user’s job function.

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Service & Support

Service & Support

Proactively manage your solution with the help of our 24x7x365 technical support team. We ensure the longevity of your system by providing exceptional customer service when it matters most. If we can’t fix it remotely, we will send one of our local experts to get the job done on-site.

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OUR COMMITMENT

To Superior Service

We've got your back. Dedicated to 24x7x365 support, Ronco keeps your evolving needs in mind. Whether you are looking for a managed services offering, on-site support, staffing assistance, or continued education, we are your partner before and after system install.

Proudly Supporting the East Coast

Ronco is a 3rd generation family-owned and operated company that serves thousands of customers spanning the East Coast - headquartered in Buffalo, NY with 11 branch locations.