OUR SERVICES ARE HERE
To Your Streamline Communications
Ronco has uniquely created a personal high-touch service that predictably delivers the power of unified communications and harness' the capabilities of any business phone system. Creating customer experiences that are simply transformational.
Measure twice cut once. Designing a system to be purpose-built for your business is our specialty. One size doesn’t fit all and based on your user composition; we create efficiency.
• Comprehensive Needs Analysis
• Carrier Services Analysis
• Network and Cloud Readiness Assessments
• Software Upgrade Verification
Our team of design experts know the right questions to ask to make sure our implementations run on time, on budget, and to the delight of our customer - as expected.
• Project Management
• Execute System Design/ Build
• System Testing/ Verification
• Manage End Point Configuration
User adoption and enablement is the fundamental expression of a successful implementation. Our trainers deliver meaningful process enhancements alongside tips and tricks, specific to the user’s job function.
• Work-flow Discovery and Design
• On-site User Training
• System Administration Training
• Post Implementation Training
Proactively manage your voice solution and minimize downtime. Our managed service offers “best practices” management to ensure your communications environment is performing as designed all of the time.
• System Configuration Backups
• Proactive System Monitoring
• Network Connectivity Monitoring
• Emergency Service Plan
• Phone Set Replacement
• Remote System Change Requests
• Life Cycle Management
o Upgrades and Patching
• 24x7x365 Customer Support
• On-site Technical Support